Lab tests miss the weird edge cases your users create. We surface those unknown-unknowns and stop them spreading.
Whole-conversation analysis reveals failures you never thought to test.
Reviewers craft one gold answer with rationale and constraints.
Deterministic strict-clustering turns one fix into hundreds solved.
Prompt patches + RAG guard-rails stop repeats immediately.
Each stage compounds quality, cutting repeat mistakes and support load.
Live feed of hallucinations, off-policy answers, and wrong facts across full conversations — not just single turns.
A reviewer writes one gold answer with rationale and constraints so the fix is reusable and auditable.
Deterministic strict-clustering groups look-alikes with exemplars — one fix wipes out hundreds of repeats.
Deploy a ≤80-token prompt patch and/or RAG guard-rail patch directly to production.
Nightly gold Q-A exports in 10+ formats with rich metadata for permanent model improvement.
Dashboards quantify ticket reduction, accuracy lift, drift, and patch suppression over time.
Real-time monitoring, human-in-the-loop corrections, and instant deployment
| DATE | QUERY | RESPONSE | AI SCORE | STATUS | FLAGGED |
|---|---|---|---|---|---|
| 05/08/2025 | What are your business hours? | We're open Monday thro... | 75% | AI Only | - |
| 31/07/2025 | Is there any automatic age-off? | No automatic age-off poli... | 90% | Needs Review | Yes |
| 31/07/2025 | What's your backup aging schedule? | Backups are kept indefini... | 60% | Corrected | - |
| 31/07/2025 | Do you encrypt PII at rest? | AES-128 at rest and TLS 1... | 60% | AI Only | - |
96%
Accuracy improvement
After human corrections and patches
Transform every correction into training data. Export in 10+ industry-standard formats for fine-tuning, RAG enhancement, or evaluation datasets.
10+
Export formats
24/7
Auto-export
100%
Metadata rich
Everything needed to go from reactive to automatic quality — with a human in the loop where it matters.
Streaming SDKs & APIs keep cross-turn context intact (P95 <50ms). Process multi-turn dialogues without losing context, capturing the full user journey.
Accuracy, tone, safety, PII; custom rules and per-tenant thresholds. Define your own quality standards and automatically flag violations in real-time.
Deterministic strict-clusters with explainable exemplars for QA. Group similar failures automatically so one fix can resolve hundreds of issues at once.
Prompt patches + RAG guard-rail patches, versioned and auditable. Deploy fixes instantly without model retraining, with full rollback capabilities.
Keyboard-first UI, consistency checks, reviewer gates, and rubrics. Built for speed and accuracy with expert workflows and quality control built in.
Gold Q-A exports (10+ formats) with cluster and policy metadata. Feed corrected data back into your training pipeline for permanent improvements.
Hire expert labelers or Subject Matter Experts from us if you don't have your own team — fully managed, quality guaranteed.
System scores replies based on your specific ground truth and documents, not generic benchmarks — tailored accuracy for your domain.
Especially where rare mistakes are expensive.
Uncover unknown failure modes; slash repeat tickets with patches.
Stop off-policy claims instantly; protect revenue and NRR.
Keep HR/IT/Procurement bots factual and policy-aligned over time.
Teams typically cut repeat mistakes 50–80% and resolve incidents in minutes, not days.
fewer repeat tickets
faster issue remediation
annual savings (est.)
accuracy after patches
No hidden fees. Cancel anytime. Annual discounts available.
Short, honest responses to common questions.
Give us 20 minutes and two days of traffic. We'll show you the top hidden failure and ship the hot-fix before the call ends.